Delivery, Shipping and Return


Every piece of PiN Jewelry is handcrafted in our workshop and carefully packaged. Each order will be shipped within 7 working days from the date of the confirmation.

We are not responsible for any delay caused by the courier.

Immediately after delivery, the goods should be carefully inspected by the clients. Eventual damages during the transportation should be reported immediately via email.

Shipping rates

You will choose from the following options during the checkout.  All of them will provide a tracking number. In case the goods are sent outside the territory of the European Union, all customs and other taxes related to the export are at expense of the clients.

Type of delivery Bulgaria Europe all countries USA Canada Australia Rest of the world
Delivery via Ekont 3,57€
Regular delivery 9€ 10€ 10€ 10€ 10€
Delivery time 5-7 work days 7-10 work days 9-14 work days 9-14 work days 9-14 work days
Express delivery 24€ 25€ 25€ 28€ 36€
Delivery time 2 work days 2-4 work days 2-4 work days 3-5 work days 3-6 work days

Return and refund policy

We offer our clients the right to return their order within 5 days from the date of receipt of the jewels. If they decide so, they must notify us via email and the price of delivery in both directions will be at the expense of the clients. The refund will be issued after receiving back the order.